That is not the case, those that have a slow response, loses a sale to a competitor.
Live chat allows your service representative to instantly respond to questions from wavering customers, helping a great deal in closing the sale.
According to Business.com, China leads the segment with a volume of $672 billion.
In the present world, companies are witnessing their customers purchase online than any other medium.
A swift and friendly automatic live greeting like, “Hey! ” can be enough to kick off the conversation that turn a browser into a valuable customer.
This is the kind of experience that e-commerce websites are creating with the use of live chats.
Needless to say, the customers love being regularly informed about the latest happenings in the world of fashion and can customized their wardrobe accordingly.